GENERATING SAVINGS. NATURALLY.
At Tile Energy, we pride ourselves on being one of the longest established solar panel installers in the South West, with 20 years of experience in the sustainable energy industry. Our passion is to provide affordable and reliable renewable energy solutions to homeowners and organisations, empowering them to cut their energy costs, reduce their environmental impact, and provide a hedge against rising energy costs.
Our Experts
Our in-house experts are dedicated to offering independent and unbiased advice on renewable energy technologies for domestic and commercial properties. We are not tied to one manufacturer, allowing us to offer our clients the best choice of products and services for their specific needs.
Our Vision
Our vision is to provide affordable and reliable renewable energy solutions that cater to the unique needs of our clients. We strive to build long-lasting relationships with our customers, providing them with tailored packages that meet their specific requirements.
Our Approach
At Tile Energy, we take a personal approach to our services. Our friendly and experienced team of surveyors are available to help and advise, providing knowledgeable, honest, and transparent advice. We believe in cutting through the jargon and explaining complex technical information in a clear and concise manner.
Our History
Tile Energy was established in 2012, drawing from extensive experience since 2009 within the sustainable energy industry. We have been an approved SolarEdge installer for over 10 years and have a strong track record of delivering high-quality installations. We are proud to be a Tesla certified installer since 2019, with over 100 installations completed to date.
Specialist Products
Our product range includes:
- Solar PV Panels
- SolarEdge Optimiser and Inverter
- Tesla Powerwall
- SolarEdge Home Battery
- 24 Hour Monitoring for safety and efficiency
- Real-time alerts
Guarantee
We stand behind the quality of our products and services, offering comprehensive guarantees:
- Up to 30-year guarantee on our PV Solar Panels
- 10-year guarantee on both the SolarEdge Home Battery and the Tesla Powerwall
- 12-year guarantee on Inverters
- 10-year installation warranty
- Up to 25-year guarantee available for Inverters, Optimisers, and PV Solar Panels
Safety First Approach
At Tile Energy, we take safety seriously. We use first-class products approved by manufacturers, ensuring that our installations meet the highest safety standards. Regular training for our teams ensures that we are always up-to-date with the latest techniques and technologies.
The Way We Work
Our installation process is straightforward and customer-focused:
- Step 1: Call, email, or WhatsApp our team
- Step 2: Survey of your property
- Step 3: Your personalised quote is sent to you
- Step 4: Agree a date for the install that suits you
- Step 5: Relax! You'll be up and running in no time
Our Accreditations and Certificates
Tile Energy is proud to hold a range of accreditations and certificates, including:
- MCS Certified
- Legal & General
- NAPIT
- NHBC
- Job Awards
- RECC Trustmark
- Code Trading Standards
- CHAS
- LG Energy Solution
General Experience
The majority of customers have reported a positive experience with Tile Energy, praising their professionalism, friendly service, and high-quality products.
Customer Service
Most customers have praised the company's customer service, citing that they are polite, friendly, and efficient. Some customers have mentioned that the company's follow-up services are excellent, with prompt responses to queries and concerns.
Installation Quality
The installation quality has been consistently praised, with customers reporting that the workmanship is of a high standard, and the teams are knowledgeable, competent, and flexible.
Products and Equipment
Tile Energy's products and equipment have been described as superior, with customers noting that although they may not be the cheapest, they offer value for money in the long term.
Issues with Delivery and Installation Times
Some customers have reported issues with delivery and installation times, citing that it can take several months to complete the contract. This seems to be due to high demand and growth in the industry.
Negative Experience
One customer reported a terrible experience, citing that the company did not show up for an appointment and did not even call to cancel or apologize.
